Shipping policy
SHIPPING POLICY
Thank you for choosing DakViet. We are committed to processing and shipping your order carefully and efficiently.
ORDER PROCESSING
Orders are typically processed within 1β3 business days after payment is confirmed. Orders are not processed or shipped on weekends or U.S. federal holidays.
You will receive an order confirmation after your purchase and a shipping confirmation with tracking information once your order has shipped.
SHIPPING WITHIN THE UNITED STATES
We currently ship orders within the United States.
Available shipping options and estimated delivery times will be displayed at checkout based on your shipping address and the shipping method selected.
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, weather, holidays, or other circumstances beyond our control.
SHIPPING ADDRESS
Please make sure your shipping address is accurate and complete before placing your order.
Once an order has been shipped, we may not be able to change the shipping address or redirect the package.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before we can reship the order.
TRACKING
When available, tracking information will be provided by email after your order has shipped.
Please allow some time for tracking information to become active after the carrier receives the package.
LOST OR DAMAGED PACKAGES
If your package appears to be lost, delayed, or damaged during transit, please contact us at:
info@dakvietfoods.com
Please include your order number and relevant details so we can assist you.
DakViet is not responsible for delays caused by shipping carriers, incorrect addresses provided by customers, weather, or other circumstances outside our control.
INTERNATIONAL SHIPPING
At this time, DakViet primarily ships within the United States. If international shipping becomes available, shipping terms, delivery times, duties, taxes, and other applicable charges will be provided at checkout.
CONTACT US
If you have any questions about shipping, please contact us at:
DakViet
Email: info@dakvietfoods.com
30998 WESTWOOD RD
FARMINGTON HILLS, MI 48331